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My wired PS3 controller is connected, but isn't working?

ORDER HELP SUBMIT A REQUEST

 

The controller may have become disconnected due to inactivity.  Press the "Home" button to awaken it.

Confirm that your controller is assigned channel 1. Refer to the PS3™ User Guide or their support website for further instructions on changing channels.

If you still experience this issue after following these steps, please reach out to us.

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